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Shiji, Fliggy to pioneer facial recognition hotel check-in and payment

2018/9/5 18:28:08
Shiji and Alibaba’s Fliggy have achieved a hotel industry first by integrating full facial recognition for hotel check-in including credit authorization for 50 hotels in Hainan district of China. Fliggy provided the reservation and customer data with Shiji providing the integration, distribution, payment gateway and on-property systems to provide a seamless guest experience for the China travelers.

As a guest makes a reservation on Fliggy, the guest’s information is processed through Shiji Distribution Solutions to the hotel’s property management system leveraging Shiji’s deep integration of hotel solutions. When the guest arrives at check-in, they simply scan their ID on the kiosk. The new solution then verifies the ID against the Public Security System, performs a credit authorization and produces the room card.

The system involves integration between multiple systems and across multiple verticals (Payments, Public Tourism system and more).

The entire process takes 30 seconds from arrival to room card issued including payment authorization.

Following Shiji Group’s vision of open platforms for hotel technology, this system is designed to work with multiple PMS systems and distribution platforms. The idea is that this can be expanded to all hotels and thus reduce wait times for guests while increasing the time to assist guests for hotel staff.
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广州南沙花园酒店交通指南

1.附近车站/港口:南沙客运站/南沙客运港; 2.离机场距离:距广州白云国际机场106公里,打车约需时95分钟;距深圳宝安国际机场55公里,打车约需时67分钟; 3.附近景点:南沙天后宫、南沙湿地公园、南沙滨海公园等。

所属商业区:南沙商圈
酒店区域:南沙区
酒店地址:中国 · 广东省 · 广州 · 南沙区 · 海滨路滨海公园内